Chatbot and CRM for companies in Madrid

How to commission it

1. We collect the questions that already repeat and the answers you can stand behind. The chatbot is trained on that information, not on generic industry copy.
2. The panel is there to see the conversation and the lead. If the bot does not know, it hands off to a person. We do not let it improvise a price, a timeline or a clinical or contractual fact.
3. Analytics in this pack looks at conversations and whether they reach a person or a next step. We do not promise a close rate. The pack price is confirmed in the quote.

What you can check

The service pages are chatbot, monthly SaaS web design and web analytics. We do not sell a CRM under someone else's product name or a licence count. The panel is the one that matches the scope, not a brand inserted because of the pack name. If you already have a tracking tool, we look at it before duplicating it. The report of frequent questions comes from real conversations, not from a list invented for the proposal. Extended hours mean the channel where the assistant lives, not a person on call. If the channel is only the site, the bot answers out of hours with what was already written. That is fixed in the scope.

Before you request the pack

Does the bot replace the team?

No. It covers what repeats. Anything that needs human judgement still reaches a person. That handoff is written in the scope.

Is WhatsApp required?

Not always. The usual channel is the site. WhatsApp or another channel is added if that is where people write to you. We do not treat it as included without looking.

Is the CRM a named product?

We do not name a brand. The pack includes the panel to follow the lead inside the scope. If another tool must be connected, the quote says so.